CUSTOMER SERVICE

Have a tracking number? Find your contact

Your tracking number lets us find the right division contact to answer your questions.

No tracking number?

If you have other shipping reference numbers... View all Tracking FAQ's

ShipELX for Business

Shipping regularly? Request a business account and profit from exclusive benefits

Do you suspect you received a fraudulent email?

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Documents and Packages

ShipELX

Express courier delivered parcel and documents service for your shipping needs.

Shipment Tracking and Status: (Personal and Business)

Send Email to ShipELX
FAQ, Tips and Advice for ShipELX
Manage Your Delivery for ShipELX
Billing Assistance for ShipELX

ShipELX eCOMMERCE

The retailer you purchased from may have used this service to send your package. Contact this division if your shipment was sent using ShipELX eCommerce.

Shipment Tracking and Status: (Personal)

Send Email to ShipELX eCommerce
Frequently Asked Questions for ShipELX eCommerce

Business Shippers:

Customer Web Portal for ShipELX eCommerce
Help Center for ShipELX eCommerce

Pallets, Containers and Other Freight Services

ShipELX FORWARDING

The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo).

Business Only:

Find a Local Contact for ShipELX Forwarding
Send Email to ShipELX Forwarding
Shipper Help Center for ShipELX Forwarding
Chatbot For ShipELX Forwarding